This Privacy Policy describes how AJCloudworks (“we,” “us,” or “our”) collects, uses, and protects information when you use Complete PC Control Center, ajcloudworks.com, and related services.
Information We Collect
- Contact information you submit, such as your first name, last name, and email address.
- Payment and transaction details processed through Stripe or other payment providers for paid services. We do not store full credit card numbers.
- License and device-related information used for license validation, activation, software access, and fraud prevention.
- Basic technical and approximate location information, such as IP address, city, state or region, and country, collected during registration, license validation, activation, or security checks. This information is used for security, fraud prevention, abuse prevention, account protection, and to help verify legitimate software use.
- Support requests, uploaded files, photos, and other information you choose to send through our forms.
How We Use Information
- Provide software access, license delivery, activation, validation, and customer support.
- Process payments and related transaction records for paid services.
- Validate licenses and protect against unauthorized, abusive, or fraudulent use.
- Detect, prevent, and investigate spam, fraud, suspicious activity, chargeback abuse, unauthorized access, and misuse of our services.
- Review and process custom photo submissions and related requests.
- Maintain, improve, secure, and protect our services.
What We Do Not Do
- We do not sell personal information.
- We do not collect full credit card numbers.
- We do not use collected license-validation information for advertising tracking.
- We do not collect more information than we reasonably need to operate, secure, and support the service.
Sharing
We may share information with service providers that help us operate our services, such as payment processors, hosting providers, form providers, email providers, database providers, and backend infrastructure services. We do not sell personal information.
Uploads and Submitted Content
If you upload images or other files for custom services, you are responsible for ensuring you have the rights to submit that content. We use submitted content only to provide the requested service and related support.
Security
We use reasonable safeguards to protect information, but no method of storage or transmission is completely secure. Security-related information such as IP address and approximate location may be used to help protect customers, reduce fraud, and confirm legitimate license activity.
Support
Need help? Submit a support request using our secure form.
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